For orders over R250, use code "BLACKFRIDAY" at checkout to receive a 10% discount!

Terms and Conditions

Terms and Conditions

These Terms and Conditions ("Terms") govern your use of The Firefly's website, products, and services. By accessing or using our website, purchasing our products, or engaging with our services, you agree to abide by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or purchasing our products.

1. Use of Website

1.1. You must be at least 18 years old or have legal parental or guardian consent to use our website or purchase our products.

1.2. You are responsible for ensuring that the information you provide to us is accurate and up to date.

1.3. You agree not to use our website for any illegal, unauthorized, or prohibited activities.

1.4. We reserve the right to terminate or suspend your access to our website at our discretion, without notice, if we believe you are in violation of these Terms.

2. Products and Orders

2.1. Product Descriptions: We make every effort to provide accurate product descriptions and images, but we do not guarantee that the information is complete, reliable, or error-free.

2.2. Orders: Placing an order on our website constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason.

2.3. Pricing: Product prices are subject to change at our discretion without notice. The price you see at the time of purchase is the price you will be charged.

2.4. Payment: We accept various payment methods, and by providing payment information, you represent and warrant that you have the legal right to use the chosen payment method.

2.5. Shipping: We will make every reasonable effort to deliver your products in a timely manner, but we are not responsible for shipping delays beyond our control.

2.6. Returns: Please refer to our Return Policy for information on product returns, exchanges, and refunds.

3. Intellectual Property

3.1. The Firefly and its content, including but not limited to text, graphics, logos, images, and software, are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without our explicit permission.

4. Privacy

4.1. Your use of our website and services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

5. Disclaimers

5.1. Our products are provided "as is," and we make no warranties, either express or implied, regarding their quality, performance, or fitness for a particular purpose.

5.2. We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or website.

6. Changes to Terms

6.1. We reserve the right to update or modify these Terms at any time. It is your responsibility to review these Terms periodically for any changes. Your continued use of our website and products after any modifications constitutes acceptance of the revised Terms.

7. Governing Law

7.1. These Terms and your use of our website and products are governed by the laws of South Africa. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of South Africa.

If you have any questions or concerns regarding these Terms and Conditions, please contact us on [email protected].

 

Click here to contact us on WhatsApp